We may collect personally identifiable information (name, company name, business phone number and email address) when you visit our site, fill out a form, subscribe to our newsletter etc.

We may also collect non-personal information whenever you access our site including IP address, browser details, device details and content consumed.

The data collected by us may be used for the following reasons:

• Understand intent and deliver personalized content
• Initiate communication to discuss on services of potential interest
• Customer support
• Improvement of our products / services / content on the website
• Comply with our legal and regulatory obligations

Pheonix does not sell, rent or lease its customer information and registration lists to third parties.

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

We maintain reasonable and appropriate security measures (secure data servers, SSL encryption, advanced firewalls, multi-layered network security infrastructure, role-based access controls, regular security patches, intrusion prevention systems and continuous monitoring for potential threats) to protect your data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

You have the following rights in relation to your data:

Access: The right to be provided with a copy of your personal data.

Correction: The right to require us to correct any mistakes in your personal data.

Erasure: The right to require us to delete your personal data in certain situations.

Object to or restrict: The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data.

Withdraw consent: If we have asked you for your consent to process particular items of your personal information, you are entitled to withdraw that consent at any time.

We use cookies and similar technologies on our website to capture information about your visits, to analyze and optimize content and reading experience or measure traffic and responses.

“Cookies” are small text files that are placed on your hard drive by a web server when you access our Services. By continuing to use our website, you consent to our use of cookies.

To check out how we use Cookies, please visit our Cookie Policy page.

Pheonix is committed to complying with the General Data Protection Regulation (GDPR) as set forth by the European Union for the protection of personal data and privacy rights. If you are accessing our services from within the European Union, you can be assured that your data will be handled in accordance with the GDPR requirements.

Additional Rights: If you are a resident of the European Economic Area (EEA) and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights (in addition to the rights above):

Right to Data Portability: You can request to receive a copy of your personal data in a structured, machine-readable format to transfer it to another data controller.

Automated Decision-Making and Profiling: The GDPR provides safeguards and the right to avoid being subject to solely automated decisions that significantly affect you. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.

Cookie Consent Mechanism: For visitors from the European Union (EU), our website features a Cookie Consent mechanism that allows you to provide explicit consent for the use of cookies and similar technologies. This mechanism is designed to ensure compliance with the GDPR's requirements for informed consent.

We encourage visitors and customers to frequently check this page for any changes to our Privacy Policy.

You confirm that your continued use of this site or our services after any change in this Privacy Policy will constitute your acceptance of such changes and agree to be subject to the revised Privacy Policy.

If you have questions or complaints regarding this Policy email us at privacy@pheonix.com and allow us 7 business days to reply.